Privacy policy

Last updated: 21-05-2025

At Chocolatier Lolo , located at Stuwadoorstraat 37, 1951 AT Velsen-Noord, we value your privacy. In this privacy policy, we explain what personal data we collect, why we collect it, and how we handle it. By using our website chocolatierlolo.nl , you agree to this privacy policy.

1. Company details

Chocolatier Lolo
Stevedore Street 37
1951 AT Velsen-Noord
The Netherlands
Phone: 06-58963652
Email: candyshoplolo@outlook.com

2. What data do we collect?

When you visit our website or place an order, we may collect the following information from you:

- Name
- Address details
- Phone number
- Email address
- Payment information
- IP address
- Data about your activities on our website (via cookies)

3. Why do we collect this data?

We use your data to:

- To process and deliver your order
- Contact you about your order
- To improve our customer service
- To inform you about updates or promotions (only with permission)
- To optimize our website

4. Sharing of personal data

We do not sell your data to third parties. We only share your data with third parties if this is necessary for:

- Processing your payment (e.g. via Mollie or Shopify Payments)
- The shipment of your order (e.g. via PostNL or DHL)
- Improving our website (e.g. via Google Analytics)

These partners are obliged to treat your data confidentially.

5. Cookies

Our website uses cookies to improve your user experience. You can disable cookies through your browser settings. Please be aware that some parts of our website may not function properly if you do so.

6. View, change or delete data

You have the right to access, correct, or delete your personal data. To do so, please send an email to info@chocolatierlolo.nl . We will respond as quickly as possible, but no later than within 30 days.

7. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse or unauthorized access.

8. Complaints

Do you have a complaint about how we handle your personal data? You can contact us or file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl .

9. Changes to this Privacy Policy

We may update this privacy policy. The most recent version can always be found on our website. We will actively inform you of any major changes.

If you have any questions about this policy, please feel free to contact us at info@chocolatierlolo.nl .